Smart Website

A website that turns visitors into customers.

Beautiful websites are great. Website that generate enquiries are better. Ours are built to do both.

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FAQ | Smart Website

Will Vallen work for my business?

Vallen is built for service businesses that rely on calls, messages or online enquiries. If customers contact you to book work, request a quote or ask questions, Vallen will likely fit your business.

We work with plumbers, electricians, landscapers, painters, cleaners, builders, carpenters, arborists, pool services and many other service businesses.

How long does it take to get set up?

Most businesses are ready to launch within 7–10 days. We'll guide you through a short onboarding call, build everything for you, then walk you through your new system before going live.

Do I have to learn new software?

Not really. We've kept Vallen intentionally simple.

Day-to-day, you'll use one app to manage your customer conversations and one bookmarked page to enter completed jobs. Everything else happens automatically.

We'll build everything for you and walk you through it during your handover.

Why does Vallen give me a business phone number?

Your Vallen business number becomes the central hub for every enquiry.

It's the number customers call, text and enquire through from your website, Google Business Profile and social media. Every call is automatically forwarded to your phone, so nothing changes unless you miss a call.

If you don't answer, Jarvis answers instead of voicemail. For new messages, Jarvis starts the conversation while you receive instant notifications in the LeadConnector app.

The moment you reply, Jarvis steps aside. From then on, the conversation is entirely yours.

From your customer's perspective, it's simply your business phone number.

Where do I manage all of my customer conversations?

Every customer conversation is managed from one inbox in the LeadConnector app.

Whether someone calls, sends a text, fills out your website form or messages you on social media, everything comes into one place. You'll receive notifications as new enquiries arrive, and you can reply just like any other messaging app.

Once you send a message, Jarvis steps aside and the conversation is entirely yours.

When am I going to see results?

Some benefits start immediately, while others build over time.

From day one, Jarvis helps you respond to new enquiries faster and makes sure fewer leads go unanswered. As your website gains visibility on Google and your reviews continue to grow, you'll build more trust and create more opportunities for customers to find your business.

Vallen is designed to improve the way your business attracts, manages and follows up with enquiries for years to come.

Why are Google reviews so important?

Google reviews are one of the biggest trust signals for both customers and Google itself.

Every new review helps build credibility with future customers and can improve your visibility in local search results. Unlike paid advertising, those enquiries come from people actively searching for the services you offer.

That's why Vallen automatically helps you request reviews after every completed job.

Why is your pricing so cheap?

We'd rather earn your business for the next 10 years than maximise profit in the first month.

Our pricing is designed to be affordable for small service businesses. If we provide real value every week, you'll never have a reason to leave—and that's a much better business for us.

Do I have to sign a contract?

No. There are no lock-in contracts. You can cancel at any time with four weeks' notice.

What happens if I cancel?

When your subscription ends, your Vallen website, business phone number, Jarvis, customer inbox and automations will be switched off.

Your Google reviews, customer contacts and conversation history remain yours. If you decide to come back in the future, we'll be happy to help get everything running again.

What if I already have a website?

No problem. We'll build you a new Vallen website and handle the transition for you.

If you already have a website, we can redirect your existing domain so your customers continue finding you without interruption. If you're starting from scratch, we'll register a new domain and take care of everything for you.

Can people find my website on Google?

We build every Vallen website with Google's best practices in mind.

That means your website is technically set up properly from day one and has the best chance of ranking over time.

Your rankings will still depend on factors like competition, the age of your website, the quality of your content and the number of Google reviews your business receives.

While nobody can guarantee first-page rankings, we'll give your business the strongest possible foundation.

Do I own my customer data?

Yes. Your customers belong to you—not Vallen.

Every lead, customer conversation and Google review is your business's asset. We're here to help you grow your business, not lock you into ours.

Want to schedule a time to talk?

See everything we do to help you grow your business so you can implement it yourself or let us do it for you.

What the Setup process looks like

1.

Strategy Call

(20 mins)

We’ll walk you through the system, learn about your business and answer any questions before getting started.

2.

System Build

(7–10 days)

Once you complete a short onboarding form, we’ll build your website, Jarvis, and automations.

3.

Launch & Handover Call

(25 mins)

We'll show you how everything works, answer any final questions and get you live.